Toll-free 1-888-479-8188Warranty
ServerBestBuy.com covers all of our products with a Standard One-Year Parts and Three-Year Labor Warranty, which includes 1-year return-to-depot with optional advance component exchange. Warranty period starts on the invoice date.
This limited warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by ServerBestBuy.com, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by ServerBestBuy.com
This limited warranty does not cover any items that are in one or more of the following categories: all software; external devices (except as specifically noted); accessories or parts added to a ServerBestBuy.com system after the system is shipped from ServerBestBuy.com, accessories or parts added to a ServerBestBuy.com system through ServerBestBuy.com system integration department; accessories or parts that are not installed in the ServerBestBuy.com facility.
In the event of a failure, please contact ServerBestBuy.com Technical Support via email at support@serverbestbuy.com, or by calling 1-888-479-8188. When you report the hardware issue, Technical Support team will diagnose the problem and open a support ticket and Return Authorization Number. You will either send the defective components or entire product back ServerBestBuy.com warehouse on your cost. You must ship back the system in original or equivalent packaging. ServerBestBuy.com will repair or replace the unit and send back to you on ServerBestBuy.com cost if you use an address in the continental United States , where applicable. Shipments to other locations will be made freight collect.
